About Order

About Order

Q: Is it safe to order online?

A :You can rest assured that shopping with our website is safe. We use the most up to date security systems and encryption software to keep your personal details such as name, address and bank details safe and secure.

Q:How can I pay for my order?

A:We accept the following payment cards: Visa, MasterCard, AE, Union Pay, Apple Pay and Google Pay.

Q:What if I have not received my order?

A:After the goods are shipped, the logistics number will be attached to the email, You can check and track the logistics status in our "Order Tracking" page. If not, please feel free to contact us, our staff will assist you.

Q:Can I make changes to my order?

A:Unfortunately, once you have placed your order it is not possible to amend any details, our warehouse team receives orders directly and will have already started processing your order.

關於訂單

Q:你們的網站安全嗎?

A:您可以放心,在我們網店購物是安全的。我們使用最新的安全系統和加密軟件來確保您的個人信息(例如姓名、地址和銀行資料)安全。

Q:我可以如何支付我的訂單?

A:我們的網站可以支持多種支付方式,包括VISA, Mastercard, AE, Union Pay, Apple Pay 和 Google Pay。

Q:如果我還沒有收到包裹,我應該怎麼辦?

A:貨物發出後,郵件中會附有物流編號,您可以在我們的「訂單追蹤」頁面中查看並追蹤物流狀態。如果沒有,請隨時聯繫我們,我們的工作人員將為您提供協助。

Q:我可以修改訂單內容嗎?

A:一旦您下訂單,就無法修改任何詳細信息,我們的倉庫團隊會直接收到訂單,並且已經開始處理您的訂單。